Building a Culture of Respect, Integrity, Safety, and Accountability
Why It Matters
Our Mission
At AABR, we are dedicated to empowering individuals with disabilities to live their best lives. Every action we take, every decision we make, reflects this commitment.
The Code of Professional Conduct is our foundation—ensuring that we provide care with safety, dignity, and unwavering compliance. It's not just a set of rules; it's our promise to those we serve.
Core Principles
Respect
Treat every individual with dignity and honor their inherent worth.
Integrity
Act with honesty and uphold the highest ethical standards.
Safety
Prioritize the well-being and security of everyone in our care.
Accountability
Take responsibility for our actions and their impact on others.
Understanding the Code: 29 Rules, 7 Themes
The AABR Code of Professional Conduct contains 29 specific rules that guide our daily work. To make these easier to understand and apply, we've organized them into seven major thematic categories.
No gambling, immoral acts, or misuse of agency property
06
Attendance and Performance
Avoid excessive absences, tardiness, and poor-quality work
07
General Compliance
Follow all AABR policies and maintain professionalism
Seven Themes at a Glance
Each theme represents a critical aspect of professional conduct at AABR. Together, they create a comprehensive framework for excellence in care and service delivery.
Respect
Professional Responsibility
General Compliance
Substance Restrictions
Ethics
Attendance
Safety & Compliance
1: Respect and Dignity
The Foundation of Care
Respect and dignity are non-negotiable at AABR. Every individual deserves to be treated with honor, compassion, and fairness—without exception.
Zero Tolerance For:
Any form of abuse—physical, emotional, or verbal
Neglect or failure to provide necessary care
Discrimination based on any characteristic
Harassment or intimidation of any kind
Remember: Respect isn't just what we say—it's how we act, every single day.
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2: Professional Responsibility
Follow Instructions Promptly
Respond to directives from supervisors and team members with urgency and care. Timely action can make all the difference in quality care delivery.
Maintain Honesty
Truthfulness builds trust. Be transparent in your communications, admit mistakes, and always operate with integrity in every interaction.
Never Falsify Records
Accurate documentation is critical for safety and compliance. Falsifying records endangers those we serve and violates our core values.
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3: Safety and Compliance
Safety is Everyone's Responsibility
Creating a safe environment requires constant vigilance and proactive action from every team member. We must identify risks, prevent harm, and protect everyone in our care.
No Threats
Threatening behavior of any kind creates fear and undermines safety. Report immediately.
No Unsafe Conditions
Identify and address hazards promptly. Don't wait—act to prevent accidents.
Follow Safety Rules
Safety protocols exist for a reason. Compliance protects everyone.
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4: Substance and Weapon Restrictions
Zero Tolerance
Clear Mind, Safe Space
AABR maintains a strict zero-tolerance policy for drugs, alcohol, and weapons on our premises or during work hours. This policy protects everyone and ensures we can provide the highest quality care.
Prohibited at All Times:
Illegal drugs or controlled substances
Alcohol consumption or possession
Weapons of any kind
Being under the influence during work
No exceptions. No excuses. The safety of those we serve depends on our clear judgment and professional conduct.
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5: Ethical Behavior and Confidentiality
Integrity in Action
Ethical behavior and confidentiality are cornerstones of professional care. We handle sensitive information daily, and maintaining trust is paramount.
Protect Privacy
Keep all personal and medical information strictly confidential. Never discuss client details outside appropriate professional contexts.
Act Ethically
Make decisions based on what's right, not what's easy. Uphold moral standards in every situation.
Respect Property
Use AABR resources appropriately. No gambling, theft, or misuse of agency property.
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6: Attendance and Performance
Reliability Builds Trust
Consistency and reliability are essential to quality care. When you commit to being present, others depend on you—clients, families, and colleagues alike.
Key Expectations:
Arrive on time and ready to work
Minimize absences and communicate proactively
Maintain high-quality work standards
Complete tasks thoroughly and accurately
Be present mentally and physically
Your presence matters. Your performance makes a difference.
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7: General Compliance
The Foundation of Our Operations
Adhering to all AABR policies and maintaining professionalism in every task is paramount. It ensures consistency, safeguards our reputation, and fosters a reliable environment for everyone.
Adhere to All Policies
Familiarize yourself with and strictly follow all AABR operational policies and procedures.
Maintain Professionalism
Uphold high standards of conduct, communication, and appearance in all interactions and work settings.
Commit to Excellence
Strive for continuous improvement in your work, seeking feedback and adapting to evolving best practices.
General compliance is not just about rules; it's about our shared commitment to quality and integrity.
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Consequences of Violations
1
Minor Violations
Verbal warning and coaching to correct behavior
2
Repeated Issues
Written documentation and formal disciplinary action
3
Serious Violations
Suspension pending investigation
4
Severe Violations
Termination of employment
Report Promptly: If you witness or experience a violation, report it immediately to your supervisor or HR. Early reporting protects everyone and allows us to address issues before they escalate.
Your Role: Living the Code Daily
The Code of Professional Conduct isn't just a document—it's a living commitment that each of us makes every day. Your actions, decisions, and interactions shape the culture at AABR.
Be Proactive
Don't wait for problems to arise. Anticipate needs, identify risks, and take initiative to create positive outcomes.
Communicate Openly
Share concerns, ask questions, and engage in honest dialogue. Transparency strengthens our team.
Hold Yourself Accountable
Own your actions and their impact. When mistakes happen, acknowledge them and commit to improvement.
Lead by Example
Model the behavior you want to see. Your professionalism inspires others and elevates our entire organization.
"What's one action you can take today to reinforce these values?"
Our Collective Commitment
Every Interaction Matters
At AABR, we don't just follow rules—we embody values. Every conversation, every decision, every moment of care is an opportunity to demonstrate our commitment to respect and integrity.
Together, we create a safe, respectful environment where individuals with disabilities can thrive. This isn't just our job—it's our calling.
Our Promise:
Choose respect in every interaction
Act with integrity, always
Prioritize safety without compromise
Hold ourselves accountable to the highest standards
Our commitment to the Code of Professional Conduct is reinforced through continuous training. Each theme has a dedicated training series to deepen understanding and strengthen skills.
1
"Respect is Non-Negotiable" Series (Respect and Dignity)
Treat everyone with dignity—always.
2
"Own Your Role" Series (Professional Responsibility)
Follow instructions, act with honesty, and uphold trust.
3
"Safety Starts With You" Series (Safety and Compliance)
Spot risks, prevent harm, and protect everyone.
4
"Clear Mind, Safe Space" Series (Substance and Weapon Restrictions)
No drugs, alcohol, or weapons—ever.
5
"Integrity in Action" Series (Ethical Behavior and Confidentiality)
Keep information private and act ethically at all times.
6
"Show Up and Shine" Series (Attendance and Performance)
Be reliable, present, and committed to quality work.
7
"Follow the Code, Lead by Example" Series (General Compliance)
Policies matter—model professionalism every day.
Let's Commit Ourselves
"Empowering individuals with disabilities to live their best lives."